Microsoft’s Windows 10 October 2018 Update Is Wiping Off User’s Data

Adjust Comment Print

It has also requested users who already downloaded the update not to install it.

Microsoft has suspended its latest Windows 10 update after a bug made users lose all their files after downloading the update.

An apparent bug in the October Windows 10 update has the potential to delete the contents of your Windows 10 user folders - including documents, photos, music, videos and everything else you hold dear. However, on Saturday, Microsoft announced it had "paused" the rollout, removing the ability for general users to receive the update manually. According to a Reddit user who contacted Microsoft Support, the technicians may invite affected customers to run System Restore to go back to Windows 10 version 1803, but that may not be possible if System Restore has been disabled in Settings.

Dona Sarkar, head of the Windows Insider Programme, tweeted that support staff "have the tools to get you back to a good state".

Jodie Whittaker's Doctor Who debut was fantastic - but it made one mistake
You'll get the chance to make up your own mind as the episode airs this evening on the ABC at 5:55pm AEDT. So I felt as if I was continually trying to discover things and I suppose settle in.

Windows 10 is on 700 million devices now, so it's not unreasonable to expect Microsoft to start treating it as a stable operating system, rather than a rolling beta test.

If you're in this position, then you can call +1-800-Microsoft or the local support number if you're overseas.

So the issue is being investigated, but how did Microsoft miss it in the first place?

Microsoft's Your Phone developers have acknowledged that this is not the intended behaviour, though we wonder how such as easily detected issue could have slipped through. Unfortunately, it's not just the file deletions that have caused an issue for users post-update, with others complaining that the Edge browser, as well as other apps, are unable to connect to the Internet. Early adopters who downloaded and installed it manually may have been affected.