Optus customers unable to make or receive calls during network outage

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Joined @Optus yesterday and already one day in I am having issues and can't make calls.

Optus customers have been experiencing issues making and receiving calls across Australia this morning (Friday August 3).

That outage was limited to services in Victoria and was due to a minor network fault.

An Optus spokesperson said the company was working to fix the problem.

Optus has since tweeted the issue has been resolved, telling customers to turn their phones off and on again.

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Optus can confirm services were restored at 9:20am AEST and apologise to customers who experienced any inconvenience and thank them for their patience.

As is usual, customers took to social media to vent their frustrations on the telco which last suffered an outage in the last week of June.

'Our tech teams are urgently working to resolve this. Optus has stated that data connections were up during the outage, commenting that the technical hardware failure had only impacted phone calls.

The outage comes just a month after the telcom giant faced another service disaster in its World Cup streaming service, Optus Sport, admitting it underestimated customer demand and failed to provide a platform that could cope with serving continuous, watchable vision.

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