Apple mulls refunds for battery replacement on old iPhones

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"We first delivered this power management feature to iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, and iPhone SE as part of iOS 10.2.1, in January 2017", Apple explains. On the US side of the equation, its been confirmed that the USA government, specifically the Department of Justice (DOJ) and the Securities and Exchange Commission (SEC), are investigating Apple for intentionally slowing down the processor speed of older iPhones.

In the letter released on Tuesday, amid nagging allegations that it slowed down phones with older batteries as a way to push people into buying new phones, the company said it was considering issuing rebates to consumers who paid full price for replacement batteries.

The news was met with shock and anger as many Apple fans questioned the motives of the company.

Some legal experts suggested that Apple may have exposed itself to class-action litigation if it could be proven that it acted in bad faith by not informing customers of the true reason behind the issues with their phones.

Don't get me wrong, I do understand why Apple had to revert to this fix. In a news release Thursday, the company apologized for what it called "misunderstanding" after getting significant customer flack.

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The Parliamentary Committee on Industry Science and Technology (INDU) has revealed plans to hold hearings focused on the recent controversy surrounding Apple throttling older iPhones in order to maintain reliable performance.

"As we said publicly, we have never-and would never-do anything to intentionally shorten the life of any Apple product or degrade the user experience to drive customer upgrades", the company said in the letter.

In addition, iOS 11.3 (which has just won its second trial version ) includes features that will allow greater control of processor performance and battery health.

After a U.S. senator asked Apple questions about its controversial decision to quietly slow the performance of older iPhones, the Cupertino-headquartered company replied that it may offer rebates to users who paid full price for a battery rep lacement. View it by going to Settings Battery Battery Health (Beta).

So it looks like Apple is trying to do the right thing, although it remains to be seen how this ordeal will reshape the view of the company in consumers' minds. This new update comes out nearly two weeks after the first one.